Published March 27, 2020
Amazon’s move to restrict and delay shipments on certain categories also gives some experts pause because of the potential financial hit to the many small- and medium-size businesses that use its platform, who together are responsible for half of Amazon’s sales by unit volume.
While products like hand sanitizer are no doubt extremely important right now, “What about all the other people that rely on Amazon to sell their product?” asks Jim Tompkins, chairman and CEO of the supply chain consultancy Tompkins International. “I believe that a company has to take care of the customer, the employees, and your suppliers. And if you only take care of one of those three, you’re going to mess up.”