Published February 13, 2019
As it turns out, labor management is not just about performance metrics.
“Another aspect here is putting people in the right jobs at a DC,” says Sears of Tompkins. “What is best for them-picking, decasing, packing-you name it. What we’re really after here is how does a DC make the best use of that person’s abilities, and labor management can provide a baseline to make those decisions. It’s all about flexibility,” he adds.
And, he doesn’t stop within one set of four walls. Sears sees labor management as a collaborative tool that can help an organization determine where to move people between DCs and even stores fulfilling e-commerce orders.