Proper Business-Operations Alignment Can Handle Digital Disruptions

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Published April 3, 2017

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Many companies continue to struggle with ensuring their operations are fully aligned with, and are enabling, their business strategies. The rapid introduction of digital disruptions, and the resulting need for enterprise-wide digital strategies, have exacerbated the problem. Business strategies are mostly about products and target markets. Operations must deal with customer experiences and delivering on the services and value propositions for buying the products.

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