CLDA – It’s not your Parent’s Final Mile
“This is the greatest time in the history of mankind to learn and take something with us!” With that bold assertion, supply chain guru Jim Tompkins summarized 2020 and charged […]
3 Major Factors That Drive Customer Satisfaction That You May be Overlooking
It’s no surprise that customer satisfaction with online retail took a dive over the last year, as delivery delays and supply shortages originating from the COVID-19 pandemic were further compounded […]
Reinventing Retail: What Investment Is Required?
I read an interesting quote recently, “The truth is you cannot reinvent a retailer on the cheap,” Neil Saunders, GlobalData Retail. It led me to think more about what is […]
