The Customer Is Always Right By Jim TompkinsCEO, Tompkins International Customer expectations are not consistent with what companies offer. Therefore, the companies supply chains are not allowing the fulfillment of […]
Globalization 1.0 was born in the 80’s, matured in the 90’s and peaked in the early 2000’s. The era was marked by “made in Asia,” the growth of the BRIC […]
By Michael ZakkourPrincipal, Tompkins International & Contributor to Forbes We knew it was coming. We did not know where, when, how, or why. It is official Alibaba, the largest most […]
By Tompkins International Staff How many of you have heard of Alibaba, the Chinese e-marketplace? Alibaba is the fastest growing e-commerce company in the quickest growing market in the world. […]
By Jim TompkinsCEO, Tompkins International The five of us sat around a conference table. My colleague and I were meeting with the CEO, CFO, and Chief Supply Chain Officer (CSCO) […]
I don’t know much about filters or “discovery experiences” as they relate to e-commerce, but an article published on RetailWire the other day caught my attention. In a recent study […]
How to Meet Distribution Operations Challenges in the Age of E-Commerce By Thompson Brockmann Principal,Tompkins International Introduction Since order fulfillment first became more automated for catalog sales back in the […]
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