The seven major post-pandemic business tipping points
From April 2020 to June 2020, as we all began to better understand COVID-19 and grapple with the impacts of the pandemic, many of us asked questions about: returning to normal; […]
3 Major Factors That Drive Customer Satisfaction That You May be Overlooking
It’s no surprise that customer satisfaction with online retail took a dive over the last year, as delivery delays and supply shortages originating from the COVID-19 pandemic were further compounded […]
A Year in Review: How Retailers are Adapting to Pandemic-Driven Changes in 2021
It’s no secret that the retail industry was already suffering before COVID-19 swept across America, but government restrictions including stay-at-home orders and the closing of nonessential businesses pushed many retailers […]
Day 5 of ProMatDX
So much of what we thought we knew about demand – that thing that drives the actions of our customers – was upended. We all stopped shopping in stores and […]
COVID-19 and the Retail/E-Commerce Industry
2020 was an unprecedented year for the retail industry. Prior to the pandemic, retailers were already struggling with rising e-commerce sales, bankruptcies and store closures, which were only further compounded […]
The New Reality of Retail
The face of retail has forever changed, with the COVID-19 pandemic further amplifying an already dismal outlook for brick-and-mortar operations. Coresight Research is now predicting store closures could reach an […]
How Crises and Disruptions Are Changing the Face of Retail
Prior to the arrival of COVID-19, retail stores were already having to cope with the demands of a burgeoning e-commerce market. As they brace for a second wave of the […]
Next Generation Supply Chains: What Happens After COVID-19
I have read several articles discussing the post-COVID-19 future of supply chains and the need for supply chain leaders to take appropriate actions to prevent future disruptions. To be candid, […]
